The UNI 9795 standard in its latest edition of 2021 requires, where there is no permanent 24-hour supervision that checks the status of the control unit through its display or similar systems, that the fire detection control unit is connected to an EN 50518-certified operations centre through an EN 54-21-certified communication system.
Do you have a permanent monitoring centre? Not sure if it is trained and prepared for emergency management? Or is your control panel connected to a surveillance system but you are not sure if it is certified? Is your old telephone dialer not EN 54-21-certified?
Call us for advice; below is a table that clarifies the compliance status of an alarm and fault management system according to the standard.
The control panel communicates the state of alarm or fault to an adequate monitoring centre whose employees can initiate the necessary intervention measures at any time and promptly.
Where there is no fixed monitoring centre, the alarm and fault status must be transmitted to an Operations Centre. The transmission system can communicate bidirectionally with the Operations Centre, ensuring that the signal is correctly received and managed.
It guarantees the 24/7/365 receiving of the alarm or fault signal and consequent activation of the emergency management procedures. These centres must meet very strict design criteria relating to hw and sw systems, to the organisation and construction of the same buildings where they are housed.
Mozzanica is qualified to install, to a professional standard, active and passive fire protection systems, fire detection and fire alarm signalling systems (IRAI) compliant with the UNI 9795 standard and is able to provide operations 24/7/365 of a Monitoring and Alarm Receiving Centre compliant with the requirements of the UNI CEI 50518 standard.
Mozzanica knows how important human intervention is. Despite having taken the digitalisation path with conviction, Mozzanica guarantees that the system is always manned by competent technicians. Thanks to the telephone technical assistance service, our technicians are able to evaluate the fault status, immediately understand its characteristics and plan, if necessary, a timely technical intervention.
Mozzanica is able to integrate the entire system with its proprietary See.iT IoT technology, thanks to which it can offer a remote monitoring and diagnostics service.
Thanks to See.iT, any alarm or fault signal can be investigated remotely in detail.
See.iT is part of the Mozzanica CtRM ecosystem that allows complete digital management of the system, including design, installation, ordinary and extraordinary maintenance.
Mozzanica is an authorised installer of the main brands in the alarm detection and reporting market. It makes use of a Scala Vanini level 4 operations centre, equipped with separate, independent and hot redundant backup systems manned by Special Security Guards.
The structure and organisation of the Operations Centre comply with the UNI CEI EN 50518 and ISO/IEC 27001-2013 standards, offering very high levels of physical security and cybersecurity.
Mozzanica does not limit itself to guaranteeing the reporting and management of alarms, as a supervisory institution can do, but thanks to 30 years of experience in industrial fire prevention systems it is able to keep the entire management system for fire safety efficient, from plant engineering adaptations, to rigorous ordinary and extraordinary maintenance plans, from the development of safety operating procedures to technical training for system management.